Privacy Policy

Last updated: July 2026

This Privacy Policy describes how Qubrix Technode Private Limited ("Qubrix Technode", "we", "us" or "our"), a company registered in India, collects, uses, stores and protects your information when you use this website (qubrixtechnode.com) and the Zesday platform, including the Zesday website and mobile applications (together, the "Services").

1. Information We Collect

Depending on how you use the Services, we may collect:

• Account information — name, phone number, email address and delivery addresses you provide when creating or using a Zesday account.
• Order information — items ordered, order value, payment method (we do not store full card details), delivery instructions and order history.
• Location information — delivery location you select and, with your permission, device location used to show nearby restaurants and enable live order tracking.
• Usage information — device type, app version, pages viewed and interactions with the Services, used to improve reliability and experience.
• Communications — messages you send to our support and business teams, and reviews or photos you choose to post.

2. How We Use Your Information

• To create and manage your account and process your orders.
• To enable delivery, including sharing necessary details (such as delivery address and order contents) with the restaurant and delivery rider fulfilling your order.
• To process payments and prevent fraud.
• To provide customer support and resolve disputes or refunds.
• To send service communications such as order status updates.
• To improve the Services, including performance, safety and features.
• To comply with applicable laws, including tax and accounting obligations.

3. Sharing of Information

We do not sell your personal information. We share information only as needed to run the Services:

• Restaurants and riders — the details required to prepare and deliver your order.
• Service providers — payment processors, cloud hosting, messaging and analytics providers who process data on our behalf under appropriate safeguards.
• Legal requirements — where required by law, regulation or valid legal process in India.

4. Data Security

We use industry-standard technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls and secure payment flows. No system is perfectly secure, and we encourage you to keep your account credentials confidential.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services, resolve disputes and meet legal, tax and accounting requirements. You may request deletion of your account and associated personal data, subject to records we are legally required to retain.

6. Your Rights

Subject to applicable Indian law, you may:

• Access and review the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and personal data.
• Withdraw consent for optional processing such as marketing communications.

To exercise any of these rights, contact us at qubrixtechnode@gmail.com.

7. Cookies

Our websites use essential cookies and similar technologies needed for the site to function (for example, keeping you signed in). Where we use analytics, it is to understand aggregate usage and improve the Services.

8. Children

The Services are not directed at children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

For privacy questions or requests, contact:
Qubrix Technode Private Limited
Runway Studio Suites, 109, Gaur Yamuna City, YEIDA, Nawada, Gautam Buddha Nagar – 203201, Uttar Pradesh, India
Email: qubrixtechnode@gmail.com